Healthcare Service Design

To help healthcare systems make the changes they need, we identify opportunities and illustrate how change works.

Designing complex healthcare systems requires a deep understanding of medical care protocols, safety and efficacy requirements, user needs, environmental and technological contexts, and organizational behaviors. By applying design research methods to reveal insights across ecosystems and by thinking about solutions like systems engineers, Essential is able to find opportunities for innovation throughout the healthcare system. We design and develop the devices, disposables, and equipment used by healthcare facilities. We imagine new ways of providing service, illustrate how the change will work, and define what’s required for success. Our visions are real and our solutions are comprehensive, giving our clients the best chance at changing systems for everyone’s benefit.