Aethon: T4G Hospitality Robot

Delivering an extraordinary guest experience.

Aethon is the world’s #1 provider of autonomous robots for material handling. Their installed base of robots makes over 5 million deliveries annually in hospitals and manufacturing facilities all over the world.

The company turned to Essential to help accelerate its expansion into the hospitality market, where its robots provide front-of-house guest deliveries for hotels, enhancing their service experience and improving efficiency, engagement, staff utilization and worker safety.

Essential’s team – augmented by experts from PA Consulting – led the design and engineering of the T4G enclosure and user experience, and paired it to Aethon’s existing autonomous mobile base, which can navigate narrow hotel corridors and passageways to deliver room service, pick up packages and turn everyday hotel services into memorable guest experiences.